Privacy and Cookie Policy

This privacy policy explains how James Mae Group use any personal information we collect relating to you.

The information that we collect.

Website usage information is collected using cookies. We may also collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, phone us, email us, provide feedback, and participate in competitions.

How will we use the information relating to you?

We collect information about you such as your name, email address, postal address, and telephone number to process any orders, manage your account and, if you agree, to contact you by email or phone about other products and services that we provide. We may personalise your repeat visits to our website using information collected from the website previously. In processing an order, we may send your details to, and use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about products from time to time and if you have consented to receive marketing, you may opt out later. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

Access to your information and correction

We want to make sure that your personal information is accurate and up to date and you may ask us to correct or remove information you think is inaccurate.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the details on our contact us page.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit 

www.aboutcookies.org or www.allaboutcookies.org.

You can always set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. In a few instances some of our website features may not function as a result.

Other websites

Our website may contain links to other websites; however, this privacy policy only applies to this website so when you link to other websites you should read privacy policies that relate to the new website and should be prompted accordingly.

Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on our website. This privacy policy was last updated on 1st March 2024

How to contact us

You can contact us if you have any questions about our privacy policy or information we hold about you:

by email info@jamesmaegroup.co.uk

or

you can write to us at James Mae Group, Preserve Works, Thackley Old Rd, Shipley BD18 1QB, United Kingdom